Welcome to Makita Customer Service.

When you sign in with your Makita Account, you'll see your device, warranty status, and you can register product warranty.
Check Warranty
The warranty only applied for Makita engine products that officially distributed in Vietnam market In addition, the warranty does not apply if:
  • - Do not use the machine in accordance with the instruction manual attached to the machine.
  • - Failure to comply with the instructions on how to use the fuel mixture (the ratio of mixing gasoline with motor oil 2-stroke), lubricating oil (4-stroke engines. For example, cylinder. piston is scratched.)
  • - Excessive use of features and capacity of the machine such as using the maximum capacity of the machine, operating harsh environments: for example. Guide bar Saw chain specifications allowed
  • - Customers do not fill in the necessary information that printed on the warranty card and could not prove the date of purchase of the product...
  • - In case of using dirty fuel, it may cause damage to carburetor and gasoline filter. Using a humid , dusty environment that adheres to air filters or fins that customers do not regularly clean and care for. overheating leads to reduced lubrication to the piston, cylinder scratches.

Product Information